SecureXO Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase through our affiliate links.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you contact us or interact with our website, we may collect:
- Name and contact details (email address, phone number)
- IP address and browser information
- Device information and operating system
- Demographic information
1.2 Usage Information
We automatically collect certain information about your interaction with our website:
- Pages visited and time spent on each page
- Links clicked and features used
- Referral sources and exit pages
- Geographic location (country/region level)
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see our Cookies Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our website
- To respond to your enquiries and support requests
- To analyse website usage and improve user experience
- To detect and prevent fraud and security incidents
- To comply with legal obligations
- To send promotional communications (with your consent)
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data
- Contract: Where processing is necessary for the performance of a contract
- Legal Obligation: Where we need to comply with a legal obligation
- Legitimate Interests: Where processing is necessary for our legitimate business interests
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in website operation
- Analytics providers (Google Analytics)
- Legal authorities when required by law
- Affiliate partners (in aggregated, anonymised form only)
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Limited access to personal data within our organisation
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Contact form submissions: 2 years
- Analytics data: 26 months
- Cookie data: As specified in our Cookies Policy
7. Your Rights Under GDPR
As a UK/EU resident, you have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data under certain circumstances
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format